How to Access your Account Online
Once your Online Access request is complete by our office, you will receive the following instructions by e-mail from our head office regarding Online Access.
Internet Login Instructions:
1. Visit Scotia OnLine at www.scotiaonline.scotiabank.com
2. Enter their 16 digit ScotiaCard number without spaces.
3. Enter one of the following:
* Your existing Scotia OnLine SSL password or Your newly obtained SSL password
* Your temporary password, as provided within their fulfillment Email.
(Temporary password is valid for 30 days)
• On entering your temporary password, you will be prompted to choose a new, permanent password that is 5-8 digits in length. Please record your new password, as it will be used each time you login to Scotia OnLine.
• If you no longer have your temporary password, then please visit www.scotiaonline.scotiabank.com and select 'Forgot your Password' and follow the new password set-up procedure as described above.
4. Click on Enter Scotia OnLine.
Forget your Password ?
Go to: www.scotiaonline.scotiabank.com, select 'Forgot your Password' and follow the new password set-up procedure described above.
If you wish to speak with a Customer Service Representative to re-set your password, call 1-800-472-6842 and follow the prompts to password related inquiries. You will need to identify yourself as a ScotiaMcLeod OnLine client, provide your ScotiaCard number, and request a new password. The Customer Service Representative will guide you through a password selection utility.
E-Records (Paperless)
Clients have the ability to sign up for Scotia eRecords which allows you to access your ScotiaMcLeod Statements, Annual Trading Summaries, Trade Confirmations & Mutual Fund Prospectuses in electronic format (PDF) instead of receiving them by mail. All documents will appear just like the paper versions and can be printed in colour.
Set up E-Records via Scotia OnLine
Clients can enrol for Paperless E-Records as follows:
►select Manage My Accounts (at top of the page) ►Document Preferences tab ►Investment Accounts ►select Paperless (Apply to ALL Accounts or per account) ►Select Confirm.
Once you have signed up, you can search for your documents by clicking ►Communications Centre (at top of the page) ► Documents tab ►View: Recent Document (select documents received in the Last 15, 30 or 60 days, previous day or since last sign-on) ►select Search.
To search for documents by Account Number, select Search Investments and choose a specific time frame, as well as a specific document type.
Note: Paperless preferences will not be activated until you agree to the Terms for Electronic Delivery in Scotia Online.